Customer Care Form - Furniture Claims Form
Have a problem with your delivery??
These things happen. We have a dedicated claims team to make sure you are satisfied with your order from . Please fill out this form and upload pictures pertaining to your claim. Our customer service claims department will assess the problem in a timely manner and contact you according to your information on file. Please make sure you enter your order number below.
Please be advised that claims resulting in orders/replacements directly from the manufacturer will be prolonged. The timeline varies from 4 to 12 weeks; depending on current availability and ship time. Also please be aware that claims resulting in a transportation claim will be closed until resolution is reached with the freight company.